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Eurodesk
TNA assessment

The term ‘Eurodesk Mobility Advisor’ has been coined to give a common name and recognition to all different formats of delivering the ‘core business’ of Eurodesk – namely, providing information about European opportunities to young people all over Europe.

TNA ASSESSEMENT COMPETENCE AREAS

The competence framework contains 12 competencies, grouped into 3 competence areas as illustrated below. 

Each competency contains a short definition and a list of behavioural indicators.

Service orientation

Information management

Empathic communication

Mentoring

Youth information and Support

Youth focus

Targeted communication

Media and information literacy

Ethics and values

Youth Outreach and Empowerment

Eurodesk knowledge

Continuous learning

Network and partner

Quality

Personal and Community Development

Key functions and responsibilities of a Eurodesk Mobility Advisor:

  • Answers enquiries and informs young people about European and international opportunities related to going abroad and youth participation;
  • Delivers non-formal learning activities for young people and youth workers;
  • Regularly promotes youth opportunities online, including through social media;
  • Initiates and implements promotional events (e.g. fairs, presentations in schools, workshops);
  • Participates in the planning and the implementation of information campaigns;
  • Cooperates and exchanges information with other Eurodesk colleagues (at local, national and European level);
  • Pro-actively maps and collaborates with relevant European, national, regional and/or local partners;
  • Continuously updates own knowledge about mobility opportunities and youth information and improves relevant skills (e.g. self-learning, training seminars);
  • Evaluates quality and results of own work and takes part in quality processes.
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TNA ASSESSMENT

With our TNA assessment tool we aim to assess the training needs of the youth workers as well as to provide Eurodesk Coordinators with useful insights on their network.

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